Communications · Exemptions

Communications Excise Tax Exemptions & Who Collects It

By EasyFile720 Editorial TeamPublished June 16, 2026~4 min read
The 30-second version: The provider collects the 3% tax — but governments, nonprofit hospitals and schools, the Red Cross, and certain services are exempt (IRC §4253). Exempt customers give the provider an exemption certificate.

Common exempt customers

  • Federal, state, and local governments
  • Nonprofit hospitals and nonprofit educational organizations
  • The American Red Cross
  • Certain common-carrier, news-service, and coin-operated uses

How exemptions are documented

An exempt customer provides the provider an exemption certificate; the provider keeps it to support not collecting the tax. For the basics, see the 3% communications excise tax and what counts as local telephone service.

FAQ

Who is exempt from the communications excise tax?▼

Statutory exemptions include the federal government, state and local governments, nonprofit hospitals, nonprofit educational organizations, and the American Red Cross, among others. Certain services — like long-distance and bundled service after Notice 2006-50 — are also no longer collected.

How does a customer claim a communications tax exemption?▼

An exempt customer generally provides the provider with an exemption certificate establishing their exempt status. The provider keeps the certificate to support not collecting the 3% tax on that customer's service.

Are coin-operated and certain other services exempt?▼

Yes. The statute exempts certain services — such as some coin-operated telephone service, news services, and specific common-carrier and government uses — from the communications excise tax. Check IRC §4253 for the full list of exemptions.

File the communications excise tax

EasyFile720 handles IRS No. 22, Schedule A liability tracking, and IRS-authorized e-file.

Reflects the Instructions for Form 720 (Rev. June 2026) and IRC §§4251–4253. General information, not tax advice. Confirm exemption eligibility and certificates with a qualified advisor.