Communications · Exemptions

Communications Excise Tax Exemptions & Who Collects It

By EasyFile720 Editorial TeamPublished June 16, 2026~4 min read
The 30-second version: The provider collects the 3% tax — but governments, nonprofit hospitals and schools, the Red Cross, and certain services are exempt (IRC §4253). Exempt customers give the provider an exemption certificate.

Common exempt customers

  • Federal, state, and local governments
  • Nonprofit hospitals and nonprofit educational organizations
  • The American Red Cross
  • Certain common-carrier, news-service, and coin-operated uses

How exemptions are documented

An exempt customer provides the provider an exemption certificate; the provider keeps it to support not collecting the tax. For the basics, see the 3% communications excise tax and what counts as local telephone service.

FAQ

Who is exempt from the communications excise tax?

Statutory exemptions include the federal government, state and local governments, nonprofit hospitals, nonprofit educational organizations, and the American Red Cross, among others. Certain services — like long-distance and bundled service after Notice 2006-50 — are also no longer collected.

How does a customer claim a communications tax exemption?

An exempt customer generally provides the provider with an exemption certificate establishing their exempt status. The provider keeps the certificate to support not collecting the 3% tax on that customer's service.

Are coin-operated and certain other services exempt?

Yes. The statute exempts certain services — such as some coin-operated telephone service, news services, and specific common-carrier and government uses — from the communications excise tax. Check IRC §4253 for the full list of exemptions.

File the communications excise tax

EasyFile720 handles IRS No. 22, Schedule A liability tracking, and IRS-authorized e-file.

Reflects the Instructions for Form 720 (Rev. June 2026) and IRC §§4251–4253. General information, not tax advice. Confirm exemption eligibility and certificates with a qualified advisor.